Archive for March, 2007

dead pixels

Saturday, March 31st, 2007

because life hasn’t been aggravating enough lately, my laptop now has a cluster of dead pixels to drive me nuts. they aren’t the stuck variety that you have a chance at fixing, either. they’re dead. and i guess toshiba isn’t great about fixing stuff like that. no matter how much i try to take care of my stuff, it always gets wrecked somehow.

human behavior

Sunday, March 25th, 2007

it has been a strange night. what began as research for my writing project turned into hours of study on bizarre human behavior. my (anti) heroine no longer seems as unbalanced as i once believed her to be. boy, can humanity be fucked. and there’s no way i’m sleeping now. i think i’ll watch some cartoons…

eulogy

Sunday, March 25th, 2007

We suffer at our sense of loss, we are frightened by her rage, we are guilty in the face of her rejection, we are hurt by her choice of isolation and we are confused by her message.

not

Sunday, March 25th, 2007

there,
not.
shining eyes
vacant
look
blood-tinged
liquid
in a tube
blood red
pouring
pieces
missing
talking
stop.
up and down
slowly
slowly
breathe
then stop
force
then stop.
inexplicable
absence
pain
pain?
is it
painless?
just the
blood
pours
it pours
voices
cease
a needle
cease
silence
someday
all will
cease

my position

Sunday, March 25th, 2007

sometimes, i’m not sure what i think about things, and this bothers me.

of course, since i’m dead certain about other things, this isn’t as troubling as it could be.

itchy

Saturday, March 24th, 2007

i finally changed my imood. i am tired no more. now i’m itchy. i figure that’s a good one, coz i’m likely to change it, rather than leave it there for months. i mean, my eyes can’t itch forever, i hope. damn you, trees. spooging all over the place. damn. seriously, when it rains, the streets run with the greenish spooge of trees. mmm. and it’s all over my damn car, too. my coworker told me this is the worst it’s ever been, in her memory. of course, said i.

firefox doesn’t think spooge is a word. i beg to differ.

by now, i’m sure it’s obvious that “itchy” probably wasn’t the best adjective for what i am today.

mirror, mirror

Friday, March 16th, 2007

maybe it’s the copious amount of mountain dew talking, but damn, girl, you look good.

- gish to self on recent trip to the bathroom

how to treat your csr: an inside look

Thursday, March 15th, 2007

insight from a customer service representitive:

if you treat me kindly and i like you, i will spend a lot of time on your account/website. i will do extra things for free, because you did not make me want to kill you. if you call or email for help, you are pushed to the top of my to-do list. i will do my damndest to make you happy.

on the other hand…

if you treat me like dirt, complain constantly, are demanding, or take up undue amounts of my time, i will act accordingly. your needs and inquiries go straight to the bottom of my to-do list. i will eat candy and read dailykos, diaries and all, before i deign to look into your problem. if i recognize your number when you call for the 30th time that day, i will let it go straight to voicemail and chuckle as i organize my skittles by color. if i do get roped into talking to you, you get 15 minutes of my time each day.

i am half-joking about the candy/internet thing. i usually spend most of my time working, and i have a lot of clients to help. so if you’re an asshole, you get 15 minutes per day. once that time is up, all of your issues go to the bottom of my list, and do not get touched unless i have done everything else i was supposed to do that day. some days, i may get back to you before i leave. some days, i’m swamped and you won’t hear from me until well into the next day. i don’t care what you’ve been told. the squeaky wheel does not get the grease. the squeaky wheel gets the finger and derisive laughter. if you cannot take the time to speak to me in a civil manner, i will not take the time to help you. if you act like you’re the only person on the planet, i will make it clear to you that isn’t the case.

i have over 400 other clients just like you, and the list grows by the day. if you stand out in a good way, you get exceptional customer service. i will remember you and drop everything to help you. i will ask if there isn’t anything else i can help with, until you either run out of tasks or i am forced to help someone else. if i run out of things to do, and it’s a slow news day, i will tweak your site in some way to make it pretty or more interesting. i will check your history to make sure your issues were taken care of, whether you sent them to me or someone in our customer service department. (i do not technically work in the customer service department – i just do websites and deal with anything that has to do with them.)

if you don’t stand out at all, you will get still receive great service. i will make sure your issues are dealt with in a timely fashion, and – if i have time – may even check to see if things have been taken care of if i had to pass the issue to another department. you will be dealt with on a first come, first served basis.

if you stand out to me in a bad way, i will do the bare minimum of what i am required to do to get you the hell off my queue. (we have a list of things that need to be done within the first 30 days of having an account, and if they’re done at the end of the 30 days, the account disappears. the client does not always go so easily, but the account is gone.) if you have a valid issue within the 30 days your account is assigned to me, i will do what i need to do to keep my job. but if you send me an email or leave a voicemail requesting any extras, i will send you an email telling you that i will be happy to do additional work on your site for a corresponding additional fee. if you complain to me about something stupid or invalid, i am not going to kiss your ass. i will be as polite as my job requires, but i am not above subtly putting you in your place.

on one occassion, i was dealing with a shrill, rude know-it-all, and managed to verbally castrate him in about two minutes. in such a way that he wouldn’t dare even try to tell on me. the key, here, is to humiliate them into silence.

so now you know how to treat people who are serving you in some way. same goes for any sort of service industry. we’re people, too. and we have other customers who are also people (just) who need our attention as much as you do. and the more rude and insulting you are, the less quality service you are going to receive.

beware the idiots of march

Thursday, March 15th, 2007

why do i feel like i’m the only person in the world who isn’t a flaming idiot?

(this is obviously not directed at you, dear reader, but thanks for ruining the drama.)

love,

gish

s is for sarah

Tuesday, March 13th, 2007

Rules: Use the first letter of your name to answer each of the following…They MUST be real places, names, things…NOTHING made up! If you can’t think of anything, skip it. Try to use different answers if the person in front of you had the same first initial. You CAN’T use your name for the boy/girl name question.

Your Name: sarah

Famous Artist/Musician: skinny puppy

3 letter word: sex

Street name: south k

Color: sapphire

Gifts/present: sex (it didn’t say anything about using the same answer more than once)

Vehicle: superbuick

TV Show: simpsons, the

Country: sweden

Boy Name: satan (why not?)

Girl Name: saturnine (again, why not?)

Alcoholic drink: sauza diablo

Occupation: slacker

Flower: sunflower

Celebrity: sting

Food: sandwich

Something found in a kitchen: saw (what, you don’t have a saw in your kitchen?)

Reason for Being Late: sleep

Something You Throw Away: sardines

Cartoon Character: spongebob

Something You Shout: sex, hot! (this one’s for you, juchan)

thighs of marmalade

Sunday, March 11th, 2007

i’m pretty sleepy now, so let’s commence with the incoherent babbling.

sohei came to work to visit me last week, and brought brumby, and we had a picnic. and he brought me dance dance revolution for xbox 360. which i’ve been playing all weekend. “but gish,” i can hear you saying, because i’m feeling a little loopy, “you hate exertion of any kind.” i know. and, yet, i cannot stop playing this game. okay, i tell a lie, my body gives out after a couple hours. but wow. if all exercise were this fun, i’d do it a lot more often.

and i’m also almost finished with the first season of house. just disc six to go. thanks, netflix. oh, and i bought a cd from my belly dance instructor for $1 and it has the house theme on it, so it was totally worth it for that alone. but the rest of the music is good, too, so it was obviously a great deal.

um, what else?

i watched the tenacious d movie, which was pretty damn funny. i think they should make more of their tv shows or whatever it was they were showing on comedy central a long time ago. anything about metal is hilarious. brutal!

the many margaritas i drank are giving me heartburn or something.

i wish i could’ve been a doctor.

i’ve been pretty much hypochondria-free for a long time now, but being a doctor or med student would probably send me right back to it.

actually, being unemployed would probably be far worse. because i think about myself too much, and then the hypochondria comes screaming back.

i’m exhausted, but my mental health is getting better all the time. i broke down crying today, because i’ve felt kind of off since mum’s birthday on thursday. but i recovered pretty quickly, and you can hardly blame me for missing my mum, right? well, i guess sohei kind of can, but you know.

and i was supposed to go to an obama meeting tomorrow, but at this rate, i doubt i’ll be awake for it. which i feel bad about, but it’s daylight savings’ fault for taking an hour of my weekend away. well, and mine, for not going to bed before 5.

but i’m happy about daylight savings for once, since it won’t be dark when i drive home anymore. and as soon as we hire someone for our department, i’ll be working from 9-6 anyway, which i’m happy about. 10-7 makes it hard to spend much time at the library or study or whatever. i know it’s just an hour, but it’s good to get whatever time i can. because i can’t wake up in the morning! god.

okay, i really need to go to bed. but you couldn’t afford to miss this information!

huh?

Wednesday, March 7th, 2007

William F. Buckley once famously described a conservative as a man standing athwart the flow of history, crying, “Stop!” Well, the last few years have taught us that a NeoConservative is a man standing athwart the flow of history, saying, “Huh?”

- trex, firedoglake.com

i wanna go ho-ome

Monday, March 5th, 2007

i keep getting email from my old church and from school. i am so, so homesick i could literally cry. i am at work, however, so i will not. but damn, it’s hard not to. the end of april cannot get here soon enough. i’ll be making a brief trip home for a school thing the weekend of the 20th. unfortunately, that’s also the weekend before sohei’s finals, which means i probably won’t be able to visit uuc again. it would probably just make me really sad anyway. i know i’m going to be living here for three years, and it’s stupid to think of tampa/st. pete as home, but it is. i’ve never lived in an area that long before, and i practically grew up there. tallahassee is home now, but if i don’t go back to tampa when this is all over, i’m probably going to be kind of depressed about it. my wanderlust and taste for adventure seems to be officially over.

iris

Friday, March 2nd, 2007

in doing research, i discovered some quotes from an iris murdoch. i’ve never read her before, but she sounds like an interesting lady.

“I think being a woman is like being Irish. Everyone says you’re important and nice, but you take second place all the same.”

“Perhaps when distant people on other planets pick up some wavelength of ours all they hear is a continuous scream.”

“Love is the difficult realization that something other than oneself is real.”